Terms of Service

Pomelo generates personalized courses. You tell us a topic, answer a few questions about what you already know, and we generate a chapter plan and then the chapters themselves — text, math, images, quizzes, audio narration, and optional video.

Pomelo is early software. Features appear, change, and disappear. Generated visuals carry a “Beta” marker for a reason. We may modify or discontinue any part of the service at any time, and we may impose or change usage limits — guest accounts already have lower limits than registered ones.

You must be at least 13 years old (16 in the EEA and UK where local law requires it). If you’re under the age of majority where you live, you need a parent or guardian’s permission.

By using Pomelo you confirm you can form a binding contract, and that you’re not barred from using the service under the laws that apply to you.

Guest accounts. You can generate and read a course without signing up. We create an anonymous account so your work survives a refresh. Guest accounts have lower usage limits and may be deleted after a period of inactivity. If you want a course to last, create a real account.

Registered accounts. Give accurate information. Keep your password to yourself. You’re responsible for what happens under your account, so tell us at support@learnpomelo.com if you think someone else has got into it.

One account per person. Don’t share, sell, or transfer your account. Don’t create accounts by automated means or to get around usage limits.

“Your Content” is what you put into Pomelo: your topic, your answers in the qualifying chat, your course directives, your chat messages, and anything you send us as feedback.

You keep ownership of Your Content. To run the service, you give us a worldwide, non-exclusive, royalty-free licence to store, process, reproduce and transmit Your Content — including sending it to the AI providers described in our Privacy Policy — for as long as needed to operate Pomelo and to build, maintain, secure and improve it.

You promise you have the right to submit Your Content, and that it doesn’t break the law or anyone else’s rights.

Feedback. If you send us ideas or suggestions, we can use them freely without owing you anything. We’re not obliged to keep feedback confidential.

What we give you. Your generated course is yours to use for your own learning. To the extent we hold any rights in the chapters, decks, quizzes, narration and other material generated for you, we grant you a perpetual, worldwide, non-exclusive, royalty-free licence to use, keep and adapt them for your own personal and internal educational use.

Things you can’t do with generated courses:

• resell them, or offer them as a paid or free course, dataset, or product;
• republish them at scale, or in a way that presents Pomelo’s output as your own original work;
• use them to train a machine-learning model;
• scrape or bulk-export them by automated means.

Sharing a chapter with a friend or colleague, quoting it, or using it in your own study notes is fine.

Third-party material inside courses. Chapters may include images from open image libraries, embedded YouTube videos, and citations to external sources. That material belongs to whoever made it and comes with its own licence terms. The licence in this section doesn’t cover it, and it’s on you to check before reusing it anywhere.

Pomelo’s courses are produced by large language models. They will sometimes be wrong. They can state false things confidently, miscite a source, garble a formula, or omit something important. We do not review generated chapters before you see them.

Verify anything that matters against a primary source. Citations and linked sources are a starting point for your own checking, not a guarantee of accuracy.

You are responsible for what you do with generated material, including anything you pass on to someone else.

Don’t:

• break the law, or use Pomelo to plan or carry out something illegal;
• generate courses designed to cause harm — weapons, malware, targeted harassment, or instructions meant to hurt people;
• submit someone else’s personal information, or content you don’t have the right to submit;
• try to get Pomelo to produce content that sexualizes minors, incites violence, or promotes hatred against people for who they are;
• attack the service — probe, scan, overload, or interfere with it, or try to reach accounts, data, or systems that aren’t yours;
• scrape, crawl, or bulk-extract content, or use automated means to create accounts or generate courses;
• resell, sublicense, or commercially redistribute the service;
• reverse-engineer the service, or try to extract prompts, model weights, or other underlying components;
• get around usage limits, quotas, or access restrictions;
• misrepresent your identity or your affiliation with anyone.

If you join our Discord or other community spaces, the same standards apply there.

We can suspend or remove access if you break these rules. Where it’s reasonable, we’ll tell you why.

Pomelo — the name, logo, software, design system, prompts, and the site and app themselves — belongs to us. These terms don’t give you any right to our trademarks or branding.

You may not copy, modify, distribute, or create derivative works from the service itself, beyond what these terms allow or the law permits.

Pomelo is free today. We have never charged anyone.

We may introduce paid plans or paid features later. If we do, we’ll make the price and what it covers clear before you’re asked to pay, and we will never charge you for something you didn’t choose. Existing free functionality may change as part of that, and we’ll give reasonable notice of material changes.

Pomelo is provided “as is” and “as available”, without warranties of any kind, whether express, implied, or statutory — including any implied warranty of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, or quiet enjoyment.

We don’t promise that:

• the service will be uninterrupted, timely, secure, or error-free;
• generated content will be accurate, complete, current, or suitable for you;
• defects will be fixed;
• your content or courses will be preserved, backed up, or recoverable.

Some jurisdictions don’t allow the exclusion of implied warranties, so parts of this section may not apply to you.

To the fullest extent the law allows, neither Pomelo nor its operators will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or other intangible losses, arising out of or relating to your use of the service — even if we’ve been told such damages are possible.

To the fullest extent the law allows, our total liability for all claims relating to the service is limited to the greater of (a) the amount you paid us in the twelve months before the claim, or (b) fifty US dollars ($50).

These limits apply regardless of the legal theory, and they apply even if a limited remedy fails of its essential purpose.

Some jurisdictions don’t allow certain limitations, so parts of this section may not apply to you. Nothing here limits liability that cannot lawfully be limited — including for fraud, or for death or personal injury caused by negligence.

You agree to indemnify and hold harmless Pomelo and its operators from claims, damages, losses and reasonable legal costs arising from your use of the service, Your Content, or your breach of these terms or of anyone else’s rights.

You can stop using Pomelo whenever you like, and ask us to delete your account by emailing support@learnpomelo.com.

We may suspend or terminate your access if you breach these terms, if we’re required to by law, or if we discontinue the service. Where it’s reasonable to do so, we’ll give notice.

When an account ends, we delete its courses, chapters, chats and progress as described in the Privacy Policy. Sections that by their nature should survive — 4 (the licence you gave us), 5, 6, 8, 10, 11, 12, 15, 17 and 18 — survive termination.

Pomelo relies on third-party providers, and courses can link to or embed third-party content such as YouTube videos. We don’t control those services and aren’t responsible for them. Your use of them is governed by their own terms — for embedded YouTube content, the YouTube Terms of Service apply.

If you sign in with Google or Apple, your use of that sign-in is governed by their terms too.

If you believe something on Pomelo infringes your copyright, email support@learnpomelo.com with: what work you’re referring to, where on Pomelo it appears, your contact details, a statement that you believe the use isn’t authorized, and a statement under penalty of perjury that your notice is accurate and you’re authorized to act for the rights holder.

We remove infringing material when a valid notice is received, and we may terminate accounts of repeat infringers.

We may update these terms. When we do, we’ll change the date at the top. If a change materially affects your rights, we’ll give notice by email or in the app before it takes effect. Continuing to use Pomelo after a change means you accept the updated terms.

These terms are governed by the laws of the State of California, United States, without regard to its conflict-of-laws rules. Where a dispute isn’t subject to arbitration under section 18, you and we agree to the exclusive jurisdiction of the state and federal courts located in California, and each of us waives any objection to that venue.

If you’re a consumer in the EEA or UK, this section doesn’t take away the protection of mandatory consumer laws in your country of residence, or your right to bring proceedings there.

This section affects your legal rights. Read it carefully.

18.1 Talk to us first

Before starting arbitration or filing anything, email support@learnpomelo.com with a short description of the problem and what you’d like us to do about it. Give us 30 days to resolve it. Most things get sorted this way, and this step is required before either of us begins a formal proceeding.

18.2 Agreement to arbitrate

If we can’t resolve it informally, you and we agree that any dispute, claim or controversy arising out of or relating to these terms or to Pomelo will be settled by binding individual arbitration, rather than in court. This agreement to arbitrate is governed by the Federal Arbitration Act.

18.3 Exceptions

This section does not apply to:

• claims that qualify for small claims court, which either of us may bring instead;
• claims for injunctive or equitable relief over intellectual property, unauthorized access, or misuse of the service;
• public injunctive relief, which remains available in court to the extent California law preserves it.

18.4 How arbitration works

Arbitration will be administered by JAMS under its Streamlined Arbitration Rules (or its Consumer Arbitration Minimum Standards where those apply), by a single arbitrator. If JAMS is unavailable, you and we will agree on another established administrator, or a court may appoint one.

The arbitrator decides the dispute and the scope of this section, and may award the same individual relief a court could. The award is final and binding, and judgment on it may be entered in any court with jurisdiction.

18.5 Where

Arbitration will be conducted by documents, phone, or video wherever possible. If an in-person hearing is needed, it will take place in the county where you live, or another location you and we agree on. You will never be required to travel to California for a hearing.

18.6 Costs

For claims under $10,000 brought by a consumer, we will pay the arbitration filing, administration and arbitrator fees beyond the amount you’d have paid to file in court, unless the arbitrator finds the claim frivolous. Each side otherwise bears its own legal costs, unless the law or the arbitrator’s award says otherwise.

18.7 Class action waiver

18.8 If part of this section fails

If the class action waiver in 18.7 is found unenforceable as to a particular claim, or as to a request for relief that cannot be waived, then that claim or request will be severed and heard in court, and the rest of this section still applies to everything else.

If section 18.2 is found unenforceable in its entirety, section 17 governs.

18.9 Your right to opt out

Opting out costs you nothing, changes nothing else about your account, and we won’t treat you differently for it. If you opt out, section 17 governs any dispute.

18.10 Survival

This section survives termination of your account and of these terms.

1. Entire agreement. These terms and the Privacy Policy are the whole agreement between you and us about Pomelo, and replace anything said earlier.
2. Severability. If part of these terms is unenforceable, the rest stays in force.
3. No waiver. If we don’t enforce something straight away, we haven’t given up the right to enforce it later.
4. Assignment. You can’t assign these terms without our written consent. We may assign them to a successor in connection with a merger, acquisition, or sale of assets.
5. No agency. Nothing here makes either of us the other’s partner, employee, or agent.

Email: support@learnpomelo.com
Operators: Ananth Preetham and Siddharth Preetham, United States